COVID-19 SAFETY PLAN

 

We are working towards a new normal with appropriate guidelines and cleaning practices in adherence to safety protocols as laid out by the BC's Provincial Health Officer and WorkSafeBC to keep our community of staff and patients safe. We need to work together in this for everyone's benefit. Please kindly practice the following :

 

For the patient, before, during and after your appointment :

 

1. Complete the BC COVID 19 Self Assessment Tool before you arrive to ensure it is safe to do so. https://bc.thrive.health/covid19/en

2. If you have a temperature above 38C/100F or feel at all under the weather, please reschedule when you are well.

3. Wear a face mask or PPE to and during your session. If you do not have one, it can be purchased upon arrival.

4. Sanitize your hands upon entering and departing the clinic. Hand sanitizing stations at elevators and in the waiting room.

5. Practice proper etiquette by coughing and sneezing into a tissue or your elbow.

6. Bring your own treatment shorts or top when required.

7. Use the washroom in the comfort of your own home before arriving for your session as we do not have a dedicated washroom for our clinic. 

8. For contactless payment, please use tap-enabled credit/debit cards or Interac e-transfers. Receipts will be emailed only, except in circumstances deemed necessary.

 

What we're committed to doing :

 

1. Increasing time between patients to allow for increase in sanitizing touchable surfaces and for reducing patient exposure to each other.

2. Pre-screening patients by phone before appointments whether patient:​

   • Has a cough or fever or was recently sick

   • Traveled anywhere in the last 14 days or is self  isolating

   • Has come into contact with anyone suspected of or diagnosed with COVID

3. Requiring therapists and staff to wear face masks, and safety goggles or face shields

4. Using recommended disinfectant grade products for cleaning and regular heat sanitation of treatment tools.

5. Increasing scheduled cleaning of general patient areas, door handles, counters, equipment used.

6. Ensuring all towels are single use before putting into laundry. Pillow cases replaced with vinyl ones. Blankets and extra pillows no longer provided unless deemed necessary by the therapist.

7. Dedicating a patient room to each therapist.

8. Minimizing the use of treatment machines and neck traction equipment that are more difficult to sanitize.

9. Limiting gym equipment use at the discretion and direction of the therapist. Therapist will disinfect the equipment and the area used after each patient.

10. Removing magazines and water station

​
 

We thank you in advance for your patience, understanding and cooperation. These safety protocols are a work in progress as we assess and reassess what works and doesn't for this clinic. Thank you for helping keep you, our staff and fellow patients safe! See you again soon!

​

​